It’s estimated that at least 60% of organizations will depend on managed services by 2025.
There are various processes that your business can outsource, and the best solutions will depend on your needs. In today’s digital world, remote managed IT services are becoming incredibly popular.
Maintaining a robust internal IT infrastructure isn’t easy, and it can present various challenges. Many businesses now make use of third-party companies that can manage their IT systems remotely.
In this guide, we’ll take a look at some of the key benefits of remote managed IT services. Keep reading for more.
Reduced Operational Costs
Keeping costs down is a benefit for any business. While it may seem like paying for remote managed IT services is an expense, it can help you save a lot more money in the long run.
The IT professionals who will be managing your systems are highly trained and qualified. This means they can manage your systems effectively without the need for an in-house team. An internal IT department can be very costly, and on top of salaries, you’ll need to think about benefits, training, absence, and coverage.
In most cases, they also provide help desk services at no additional cost. Bringing in internal staff for this will mean HR and recruitment costs on top of their salaries.
With internal staff, you’re likely to have people leave at times, and replacing them will come at an additional cost. This isn’t a factor with remote managed IT services. They’ll deal with their own employee turnover and ensure your services are consistent.
You can manage your IT costs better when working with a managed service provider. Your operating expenses will be more predictable and you can establish a monthly budget. This will make tracking and understanding your IT costs much easier.
Rapid Response Time
Help desks have become invaluable to many modern businesses. When problems arise, being able to get assistance straight away is vital.
Advanced systems will benefit your business, but the more complex they are, the more likely your workers are to run into issues. Many remote managed IT service providers have professional technicians on board. They can often provide 24/7 support, so your team can get assistance with problems that come up at any time.
Depending on the issues that occur, your business could experience serious downtime. Operational delays are never ideal, and they can impact the results you’re able to produce.
This can affect the customer experience and people may be left with a negative view of your brand. Quick support from your remote managed IT services provider can help you avoid downtime.
A remote managed IT services provider can deal with all issues from a remote location. As such, if anything goes wrong, they can access the necessary systems and see what the problem is.
This makes it easy for them to determine what the issue is and resolve it. Without this kind of service, you may need to book an appointment and wait for a technician to come in person to deal with the problem.
Improved Productivity
Productivity is a priority for any business, and improving it can have a huge impact. Flexible support and efficient IT management will allow you to work with fewer issues. They can produce better results, which will then pass on to your customers.
You won’t need to spend as much time managing your employees. You’ll have increased freedom to focus on other areas of your business. Being able to spend more time on crucial tasks will help you reach your business goals.
Reduce Employer Turnover
Employee turnover is a big issue for a lot of businesses. Every time an employee leaves, replacing them can be a costly process.
You’ll need to take the time to go through applications, interviews, onboarding, and training. Having better employee retention will make this less of an issue, and to do this, you need to make sure your employees are happy.
If your employees have a hard time doing what they need to, it will lower job satisfaction. This will make them far more likely to want to leave. As such, you should do what you can to make sure they can get their job done with as few issues as possible.
Without a well-managed IT ecosystem, your employees could experience problems quite regularly. Working with a remote managed IT services provider is a good way to prevent this. Not only will there be fewer problems, but the ones that do occur will be dealt with quickly so your workers don’t get too disgruntled.
Better Knowledge Sharing
With a traditional setup, a worker may have an issue, and they’ll contact a technician to help. The technician will then deal with the problem and restore the system so the worker can continue.
Remote managed IT services work a bit differently. The technician can instead guide the worker through the problem so that they can resolve things themselves.
Doing things this way with remote managed IT services helps educate your employees on IT issues, and they can then use this knowledge to solve issues themselves in the future. Over time, they can improve their technical expertise and may not need assistance so much when other problems come up.
Remote Access to Cutting-Edge Technologies
If you have an internal IT department, they will have access to the tools and software you provide them. While these may be sufficient, it won’t be economical for you to invest in the best technologies available. In many cases, companies will use outdated tools for a long time and often don’t have the knowledge or resources to upgrade to anything more suitable.
Remote managed IT service providers, however, always make use of the best tools at their disposal. They have to compete with other providers, so any that don’t stay up to date won’t be able to compete.
At Vertical IT Solutions, we always use the most advanced tools available so that we can effectively serve our clients. Our specialists know how to use these tools to their full potential so we can give you the best results.
Grow Your Business Without Fear
Specific business goals vary, but growth is something that all companies should aim for. With that said, it can often be very difficult. There are plenty of challenges that come with scaling a business and remote managed IT service providers can help you overcome some of these.
IT infrastructure isn’t easy to scale up, especially if you haven’t planned for growth. Remote managed IT service providers offer scalable solutions, so you can increase your resources alongside your demand. There may still be other challenges when scaling your businesses, but this is one aspect you won’t need to worry about.
High Level of Security
When it comes to IT systems, security is paramount, and remote managed IT services can assist with your security needs. Cybercriminals are always looking for new ways to attack businesses and individuals, so you need to make sure you have a reliable security system in place.
Data security becomes more of a risk every year, and in 2023, the average global cost of a data breach reached an all-time high of $4.45 million. Beyond the financial hit, a data breach can have other impacts on a business; primarily a loss in trust among customers. This is something that every business wants to avoid, and remote managed IT services can help with this.
They focus on maintaining strong cyber security systems. Using the latest security technology, they can keep your business data as safe as possible. They’ll also work to detect any potential vulnerabilities in your system and will deal with them as soon as possible.
Part of this includes keeping your systems up to date. They’ll take care of any patches or updates that will combat vulnerabilities. Not only will this approach reduce risks, but it will also make your systems more efficient and help keep downtime to a minimum.
On-Demand Compliance
Regardless of your industry, there will be strict rules and regulations that you need to abide by. Some will be specific to your industry, and some will relate to IT systems.
In general, it’s a lot easier to comply with privacy and data security laws when working with a remote managed IT services provider. They stay up to date with current regulations to make sure you’re not breaching them at all. This will help keep your business, employee, and customer data safe, and can reduce the risk of your business ending up in any legal trouble.
Remote Managed IT Services for Your Business
If you want to be able to keep up with your competitors, you need to take advantage of the best opportunities at your disposal. Remote managed IT services can offer a range of benefits that will help you save on expenses, improve efficiency, scale your business with ease, and keep your data as secure as possible.
Vertical IT Solutions offers remote managed IT services as well as a range of other services that can help your company succeed. We offer 24/7 support and have received plenty of five-star reviews after serving hundreds of businesses. Take a look at our remote managed IT services page to find out more about how we can help you achieve your business goals.